Shipping & Returns

SHIPPING
All our items are Warehouse packed for safe delivery. Shipping usually takes between 2 to 10 business days between warehouse processing and devliery depending on the delivery service in the destination area.

We normally ship our products within 5 business days unless requested otherwise. If we are unable to dispatch your order within five business days please watch for follow up communication via e-mail or phone about your order.

Please check your delivery address carefully as we will not be responsible for delivery to an incorrect address. The customer shall be responsible for the cost to resend a parcel that is returned because of an incorrect address.

ONCE YOUR ORDER HAS BEEN SHIPPED YOU ARE NOT ABLE TO CANCEL YOUR ORDER.

RETURNS POLICY

1. If you wish to cancel your order:

1. you can notify us by email to info@chicboutiquestyle.com before we have dispatched the goods to you;
or

2. where goods have already been dispatched to you, by returning goods to us in accordance with clause 4.2 below.

2. You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you.
3. Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.
4. The rights to return the goods to us as referred to in clause 4.3 will not apply in the following circumstances: -

1. in the event that the product has been used.
2. to any products that we have made or customised specifically for you

The provisions of this clause 4 do not affect your statutory rights. 

Returns are not accepted due to a change of mind, so please choose carefully.
Exchanges are not be permitted.